FAQs

Find answers to (most of) your questions here.

 

I live outside the US.

Can I order Swiss Delta products?

For now, we’re limiting sales of Swiss Delta watches to the United States.

We plan to include Canada, Mexico, and Europe at some point in the future. If you’d like to be kept abreast of changes to our sales territory, please keep in touch by subscribing to our newsletter.


Can I change my order once it’s been placed?

It depends. If we’ve already packaged and shipped your order, there’s really not much we can do. If we haven’t processed your order, though, we’re more than happy to make whatever changes you need. Just give us a call at +1 (425) 828-4780 to revise your order, or find out the status of your order or shipment. Please check the Contact page for our current operating hours.


How do I know the status of my order?

Once you’ve placed an order, you should receive an email confirmation, which lists the items in your order, along with some other pertinent information. You’ll continue to receive emails from us concerning your order: when it’s been processed and when it’s been shipped, among others.

Give us a call at +1 (425) 828-4780 with any questions.


Can I get your advice on which watch I should choose?

Of course!

Give us a call at +1 (425) 828-4780 and we’ll take you through a few questions to find you the perfect fit.

Alternatively, email us at hello@swissdelta.com with any questions you might have.


Does Swiss Delta have any retail locations?

We’re an online-only brand — so unfortunately, no, we don’t have any retail locations.

If you’re in the Seattle area, however, feel free to drop by our office in Kirkland. We’d love to meet you.

934 6th Street South, Suite 200
Kirkland, Washington 98033


What materials are used to make a Swiss Delta watch?

We’ve carefully selected materials that make our watches durable and accurate. Take a look at our list of specifications to find out more.